Empowerment? Yes. And we don’t mean only for our employees, we mean our customers. Think about it. When we work in a facility, that company’s work depends on how well their equipment functions when we are done or how fast we can get it back in operation. That’s empowering the customer. Terms like empowerment have often been relegated to the “soft measure,” but there’s nothing soft about a company’s ability to be productive. Yes, that’s […]