Commitment! What your company is committed to deliver uniquely and consistently is what makes you dependable and if done right—indispensable. Even working with the most demanding customers, commitment keeps the relationship beneficial. Often, companies only focus on service or product solutions. In the field of industrial cleaning, that is a given. The real power is commitment to the customer. Commitment means providing clarity to the customer. The process of industrial cleaning, whether […]
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What makes you different is what attracts…
“Customers.” Your uniqueness is the key to attracting customers. Og Mandino is the bestselling author of, The Greatest Salesman in the World. One of its topics is the difference that you offer as a professional. It’s true that what you put into your business is the key to being your best, your ability to uniquely solve problems and stand in a true competitive advantage. Beacon Industrial Services provides flexibility in its range of solutions […]
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Customer Quality, and why it’s … important.
When it comes to industrial cleaning services, there are many factors needed to work together in order to maintain customer confidence and strong relationships. One of the main components to this include building trusted relationships from many aspects: Superb pre-planning with the customer. Getting equipment and machinery back in operation. Preventing downtime due to poor maintenance. Knowing a facility well enough to be efficient. Offering preventative maintenance programs. These actions are vital to any successful […]
Continue readingThe value of single source
As always, the industrial marketplace continues to bring new challenges and opportunities to business. In terms of opportunity, one of the ways Beacon Industrial Services adds value to its customers is the single-source approach. When we provide single source industrial cleaning solutions to a company, the result is savings and convenience, two factors every business seeks. As we continue to service your company, we become familiar with operations, spaces, and places. This streamlines service at less […]
Continue readingA Different and Vital Approach to Empowerment
Empowerment? Yes. And we don’t mean only for our employees, we mean our customers. Think about it. When we work in a facility, that company’s work depends on how well their equipment functions when we are done or how fast we can get it back in operation. That’s empowering the customer. Terms like empowerment have often been relegated to the “soft measure,” but there’s nothing soft about a company’s ability to be productive. Yes, that’s […]
Continue readingHow to apply industrial planning as a competitive advantage…
Just as cleaning is vital part of your facility, planning can provide a competitive advantage for you as well. At Beacon Industrial Services, we have supported customers in developing advantages over their competition with proper planning for cleaning requirements. The next series of posts will offer you some of the most practical ways to see planning from a competitive viewpoint. The first post will present the power of planning for “Increased Performance.” If you can’t […]
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Plan for Success
One of the most effective and often underused tools of project management is communicating the full scope of work being done in a specific area during an upcoming project to all parties. With various vendors working alongside, on top of, or underneath, advance knowledge gives each company the opportunity to ensure the safety of others, adjust plans, maximize productivity, and avoid obstacles that can lead to: Last minute pressures Unexpected change orders Possible delay of […]
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Prepare for a Successful Audit
Prepare for a successful audit before the audit to achieve a “Superior Rating.” Completing an audit successfully results in enhancing your record, encouraging employees, stake holders and above all your customers. Every audit makes you feel, “We have to pass this,” but it takes project management to accomplish. What is Your Goal??? Clearly, your goal is to be rated “100” or “Superior.” Supporting your goal to hit those ratings is what we do. But it […]
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